Frequently Asked Questions

SUPERBOX is a cutting-edge streaming device that transforms your TV into a smart entertainment hub. It provides access to 1000+ HD channels, 10,000+ movies and TV series, and features revolutionary Time-shift technology. Learn more about what makes SUPERBOX special.

We offer three models to suit different needs:

• S6 Pro: Perfect for most users, offering great features at an affordable price
• S6 Max: Enhanced performance with 64GB storage
• S6 Ultra: Premium model with 128GB storage and sleek metal design

Setting up your SUPERBOX is simple:

1. Connect SUPERBOX to your TV using the provided HDMI cable
2. Plug in the power adapter
3. Connect to your WiFi network or use ethernet cable
4. Follow the on-screen setup instructions
5. Verify your device at our verification page

SUPERBOX devices are built to last 3-5 years with proper care. Learn more about SUPERBOX longevity and maintenance.

SUPERBOX is available through our authorized distributors. Visit our distributor page to get in touch with a distributor in your area.

All SUPERBOX devices come with:

• 1-year manufacturer warranty
• 30-day money-back guarantee
• Lifetime technical support

After payment, you can expect your SuperBox to arrive within 3-4 business days. Purchasing from authorized local dealers can expedite the shipping process. We offer multiple shipping options including:

• DHL
• UPS
• FedEx
• TNT

We prioritize your satisfaction. If you discover a defective SuperBox device within the 1-year warranty period, our dedicated support team is here to help. Contact your sales representative, and we'll promptly assist you by:

• Diagnosing the issue
• Providing repair solutions
• Replacing the device if necessary

Our goal is to ensure a seamless and hassle-free experience, making your satisfaction our top priority.